A car seat consultation is an hours appointment with an IOSH car seat trained fitter to discuss car seat options and help you choose the perfect seat for your child / car.

We appreciate that choosing the right car seat can be a difficult decision and a big investment. As it is likely to last for a long time, it is important that we take your personal circumstances into consideration when making this choice. By personal circumstances we mean your child’s likely growth rate, their position in the family and your lifestyle eg. do you frequently travel long distances? Will you regularly swap the seat between cars? We will also consider the leg space and comfort of other passengers in the car.

It is useful to have your child's weight and length measurements when you arrive for your appointment to save time during your consultation, however we are able to do this upon your arrival if your child / children are present. If you have come without your child / children then please ensure you have this information to hand as it is difficult to advise on options without this vital information.

Once we have this information and looked at options we can then try your child in our seats and we can also try them in your car to check fit.

You will then be equipped with all the information to enable you to make an informed decision, purchase your seat inshore or order it through our website and take advantage of our complimentary fitting service.

We keep car seats in stock so you are highly likely to be able to take the seat/s away on the day and have them fitted complimentary, for peace of mind. Although we keep high levels of car seat stock, at times we may run out of specific styles or colour ways. If you are coming a long distance for a specific seat then it maybe worth calling us on 01926 954188 to ensure this particular seat is in stock for fitting.

The crucial safety benefits, particularly in protecting their neck and reducing forces during an accident, make extended rear-facing a wise choice for as long as possible. The question most commonly asked when we say an ERF seat will last until your child is 125cm is….’but what about their legs?’ Most children happily sit with their legs crossed when not in the car-on the carpet at school, playing the floor or just sitting on the sofa. An ERF seat has low sides so they can sit cross legged in the car too or they have the option of putting their legs up the back of the vehicle’s seat. Many parents assume they would be more comfortable with their legs dangling, however, have you ever sat on a bar stool without foot support? It isn’t very comfy having your legs dangling and children often choose to have their feet / legs supported.

The law says that a child no longer needs a car seat when they reach 135cm. What is legal and what is safe are two different things. Our high backed boosters will last until your child is approximately 150cm tall. If your child is over 135cm and you think your child is ready to sit without a high back booster do the following test to see if they really are ready…

- Sitting with their back against the vehicle’s seat, do their knees bend at the front edge of the seat?
- Is the lap belt low on the tops of their thighs with the shoulder belt between their neck and their shoulder?
- Finally do they sit properly without slouching or leaning over?

It’s worth noting that most children are 10-12 years old before they pass this test and taking them off a car seat too early will mean they are not high enough to benefit from the side curtain airbags in the rear of the car, resulting in them being unnecessarily injured in an accident.

We offer a complimentary* fitting service which we offer on car seat purchases. *Please note, car seats that are heavily reduced or on promotion may not include complimentary fitting due to our profit margins being squeezed. On these occasions we will charge £20 to help cover the cost of the fitters time / expertise.

We recommend that you buy your seat from a trusted, bricks and mortar store, where you can ensure the seat is the correct seat for your child and car and it is safely installed. Please speak with your supplier who should be happy to help you.

We charge £10 (per seat) for refitting seats originally purchased from ourselves. This charge is to help cover our fitters time.

We keep a large range in stock for same day collection / fitting and can usually get these out for next day or 48hr service depending on your urgency and time of purchase. During busy times and when items are on promotion, we may run low on stock, however we can usually get items delivered within a few days to your home or in-store. If you are traveling to us from a considerable distance away, for a particular seat, we would recommend contacting us to ensure it is in stock.

Unfortunately due to prioritising safety, we cannot accept any returns of car seats that have been bought in-store and fitted into your car. To ensure you find the perfect fit for your child and car, we highly recommend booking a car seat fitting appointment with our specially trained experts. During this appointment, our experts will guide you through the best options tailored to your child and vehicle. You'll also have the opportunity to test-fit demo seats in your car before making a purchase, ensuring the best fit possible! To book a FREE car seat appointment, visit our website www.naturallybaby.co.uk or call to book on 01926 954188.

If you have purchased a seat online, but have changed your mind and it remains in the original (sealed) packaging, our returns policy is return within 14 days of purchase. Please return it safely, with a trusted courier and insured + tracked. This will be at your cost and we cannot accept any liability of loss in transit, so do urge you to return it tracked and insured so you can claim in event of loss.

At Naturally Baby, we recognise that selecting the right car seat for your child can feel overwhelming. That's why we're dedicated to simplifying the process while always keeping safety at the forefront.

Car seats undergo rigorous safety testing against various regulations. The R44/04 regulation categorises seats into groups based on the child's weight and covers both forward and rearward-facing seats. On the other hand, the newer R129 regulation classifies seats based on height for a more precise fit. The I-size standard, incorporated into R129, allows for the installation of three i-size seats across the back of compatible cars, enhancing safety. Additionally, some seats undergo testing against the rigorous Swedish Plus test, known as one of the toughest voluntary seat safety tests. Swedish Plus Tested seats are exclusively rear-facing, making them the safest option for your child. For more detailed information on these regulations, please see our blog!

To determine which seats are suitable for your child, simply measure their height and weight and compare against the seat usage dimensions. Also look at their centile chart to determine growth and when they are likely to hit car seat height milestones. With safety as our utmost priority at Naturally Baby, we strongly advocate for rear-facing seating for as long as possible!” If you are confused please do give one of our car seat fitters a call at the shop to discuss your requirements - they are always happy to help!

We offer free shipping for all our car seats. Please note if you are local, we would thoroughly recommend collecting your car seat from store rather than having it shipped, to reduce parcel handling from couriers. Plus why not take us up on our complimentary* fitting service which we offer on car seat purchases.

Unfortunately due to prioritising safety, we cannot accept any returns of car seats that have been bought in-store and fitted into your car. To ensure you find the perfect fit for your child and car, we highly recommend booking a car seat fitting appointment with our specially trained experts. During this appointment, our experts will guide you through the best options tailored to your child and vehicle. You'll also have the opportunity to test-fit demo seats in your car before making a purchase, ensuring the best fit possible! To book a FREE car seat appointment, visit our website www.naturallybaby.co.uk or call to book on 01926 954188.

If you have purchased a seat online, but have changed your mind and it remains in the original (sealed) packaging, our returns policy is return within 14 days of purchase. Please return it safely, with a trusted courier and insured + tracked. This will be at your cost and we cannot accept any liability of loss in transit, so do urge you to return it tracked and insured so you can claim in event of loss.

If you've purchased a seat from us, we offer tailored services to ensure its proper installation. You can schedule a car seat appointment with one of our certified fitters for in-person assistance. Alternatively, if you're not local, we're pleased to offer FaceTme consultations. Simply book your appointment online and include your telephone number for a fit check during the consultation process. Sadly we are unable to offer FaceTime fittings on Saturdays but are happy to do this on a weekday.

Furthermore, if you require ongoing assistance with a seat previously purchased from us, such as transferring it to a new vehicle or fitting tethers, please feel free to contact us. You can reach out via email, social media messaging, or phone, and our team will be happy to provide further support.